Returns & Exchanges
We want you to feel completely confident in your BRANWYN purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items. To maintain our high hygiene standards, please ensure all products are returned in their original packaging with tags attached.
Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
After submitting your request, a prepaid shipping label will be generated; simply download and print it to prepare your package.
Pack and Ship
Securely pack your items in the original shipping box or a similar mailer, attach the prepaid label, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects your return, we will process your refund or ship out your exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing